Returns & Exchanges

At Art Academy Direct, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Log in to your account portal and select the order you wish to return to receive a unique Return Authorization Number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing